Home
Solutions
Forums
Tickets
Knowledge base
Forums
How can we help you today?
Enter your search term here...
Search
Knowledge base
DumaOS
FAQs
5
QoS (Bandwidth Speed)
Geo-Filter
Device Manager
Network Monitor
General FAQs
User Guide
1
User Guide
General Guides
3
Test your connection
I can't get an A+ on DSLReports. Is Anti-Bufferbloat not working?
Want to help classify games for Traffic Prioritization? Look here!
Optimal Settings Guide
6
DumaOS Optimal Settings Guide: Speeds
DumaOS Optimal Settings Guide: NAT
DumaOS Optimal Settings Guide: Accessing DumaOS (Step 1)
DumaOS Optimal Settings Guide: Geo-Filter Setup (Step 2)
DumaOS Optimal Settings Guide: QoS (Step 3)
See all 6 articles
Guides
What does the NETDUMA R1 do?
2
Summary
More information
Getting Started
9
Quickstart Guide: Installing the router & accessing the interface
Optimal Settings Guide
Getting Started with Host Filtering
Getting Started with Congestion Control
Getting Started with One Click VPN
See all 9 articles
Features
Host Filtering
5
What is Host Filtering?
Getting Started with Host Filtering
Optimum Settings
Advanced Settings & Detailed Guides
FAQs
Congestion Control
5
What is Congestion Control?
Getting Started with Congestion Control
Optimum Settings
Advanced Settings & Detailed Guides
FAQs
VPN
5
What is a VPN?
Getting Started with One Click VPN
Getting Started with VPN-Hybrid
Advanced Settings & Detailed Guides
FAQs
Profiles
5
What are Profiles?
Getting Started with Loading a Profile
Getting Started with Manage Profiles
Getting Started with Save Current Settings
FAQs
Network Monitor
4
What is the Network Monitor?
Getting Started with Network Monitor
Advanced Settings & Detailed Guides
FAQ's
Device Manager
3
What is the Device Manager?
Getting Started with Device Manager
FAQs
Internet Diagnosis
2
What is Internet Diagnosis?
Getting Started with Internet Diagnosis
Host Analysis
1
What is Host Analysis?
FAQ
Technical
18
I'm lagging, help!
How do I open my NAT?
Why can't I use the controls on the router?
Why is my connection speed lower?
I unticked preserve settings when upgrading & can't access my router, help
See all 18 articles
Order/Delivery
10
How long will it take to receive my router?
When will my router be dispatched?
Do you sell to my country?
How do I track my order?
Do I need to sign for my delivery once it arrives?
See all 10 articles
General/Product
9
What does the NETDUMA R1 do?
Who are NETDUMA?
Lag Support Instructions (to post on the forum)
Can I just buy the software instead of an entirely new router?
What do I need to use the VPN features?
See all 9 articles
Support
1
I've got a 1 on 1 booked with a staff member, what do I do?
Settings
WiFi Settings
1
WiFi Settings
Port Forwarding
1
Port Forwarding Settings
UPnP
1
UPnP Settings
LAN
1
LAN Settings
DHCP Lease
0
WAN
1
Access the router Interface from WAN
Miscellaneous
5
What do the Miscellaneous settings do?
Miscellaneous Actions
Interface Password Protection
Cloud Settings
Themes
Software Upgrade
Current Firmware
1
1.03.6j
Past Firmware Change Log
18
1.03.6g/h
1.03.5
1.03.6i - Krack WiFi Vulnerability Upgrade
1.03.4
1.03.3
See all 18 articles
Advanced Settings & FAQs
Advanced Settings & Detailed Guides
10
Anti-flood
Host Filtering Logic
Optimising for Strict Mode
Anti-cheat
Ping Assist
See all 10 articles
Host Filtering FAQs
9
Why can't I get games?
Geo-filter Symbols meaning
With the Geo-Filter how do I play with friends?
Why am I getting booted from the lobby/game?
Why can't I ping?
See all 9 articles
Congestion Control FAQs
1
My Speeds have decreased, help!
VPN FAQs
1
Common VPN Errors
Profiles FAQs
2
Unable to apply settings because:
Unable to save settings because:
Network Monitor FAQs
2
How do I read the Network Monitor graph?
No network graph showing
Device Manager FAQs
6
Can't delete device
No device lines appearing
Blue Box
Blocked a device but it still has Internet access
Unnamed/Nameless Devices
See all 6 articles
Community Guides
Community Guides
5
[BO3 Help] How to Play other DEDICATED SERVERS
[BO3 Help] Entry Level BufferBloat – “Zennon’s First Rule of Gaming”
How to: Hide wires in your walls (wall fishing with JD)
The @NetDuma R1 Router: Does it even work, bro?
Outside of my house - where does my signal go?