Host Filtering FAQs

Why can't I get games?
Please make sure that you are running the the latest firmware and that you are on the latest cloud. This will ensure that there are no mis-located serv...
Mon, 4 Jul, 2016 at 2:17 PM
Geo-filter Symbols meaning
In the below examples they are red. However this is not always the case. The Select Games/Services slots each have their own colour. So the first ...
Mon, 4 Jul, 2016 at 2:06 PM
With the Geo-Filter how do I play with friends?
To add friends using the Geo-Filter, enter a private lobby on your desired game and disable your device by un ticking the "Enable" checkbo...
Mon, 4 Jul, 2016 at 2:15 PM
Why am I getting booted from the lobby/game?
If you are booted it tends to mean that the game wanted to put you into a dedicated server. When this happens, look for a padlock symbol on the G...
Mon, 4 Jul, 2016 at 2:26 PM
Why can't I ping?
You may have a device enabled in the VPN settings. A disabled device looks like the bottom left picture. An enabled device will appear colour with a chec...
Thu, 19 Oct, 2017 at 10:38 AM
Why am I connecting to hosts that are outside of my Geo-Filter?
There are many reasons that you could be connecting to a host outside of your Geo-Filter. They include: Device has not been enabled ...
Mon, 4 Jul, 2016 at 2:46 PM
The slider on Deny & Allow is stuck, how can I put it back?
Fist of all right click on the Geo-Filter page and click 'Inspect element'. Next press 'Ctrl + f' so that the search bar appe...
Mon, 4 Jul, 2016 at 2:38 PM
Why can't I see anything on the Geo-Filter?
After each of the following steps, check to see if the Geo-Filter is displaying anything. These instructions assume that you are on the latest ve...
Mon, 4 Jul, 2016 at 4:18 PM
How do I embed the ping from the NETDUMA onto my stream/videos?
Method 1 - Using the NETDUMA Ping Pop-out: Step 1 Enable 'Auto Ping Host' on the Geo-Filter. Step 2 ...
Mon, 4 Jul, 2016 at 4:29 PM