The R1 keeps restarting itself.
This is most likely an overheating issue. Make sure its not on a surface that will make it overheat. If possible get surge protection.  Should yo...
Fri, 1 Jul, 2016 at 3:44 PM
Why does rebooting lose all settings?
To reboot the NETDUMA router correctly, please go to “Settings > Miscellaneous” and select the reboot button. If you need to do a factory reset pl...
Fri, 1 Jul, 2016 at 3:46 PM
How do I set an automatic/static IP?
First of all, an Automatic IP is the same as a Dynamic IP. (Dynamic IP is the technically correct term). Contents: Windows Ma...
Fri, 1 Jul, 2016 at 4:11 PM
Why does the Netduma WiFi keep dropping out?
Occasionally there can be issues with the NETDUMA WiFi dropping out. If the steps below don't work, please make a post on the NETDUMA ...
Wed, 7 Sep, 2016 at 2:38 PM
Can multiple consoles be used with the Geo-filter?
Yes they can, we currently have 4 slots available on the Geo-Filter which means you can use 4 devices/consoles simultaneously whilst still making use o...
Fri, 1 Jul, 2016 at 4:15 PM
Can't connect to the Internet or access the dashboard?
On your device, when searching for WiFi, can you see the “Netduma R1” network? If so please go to the next section below. If you can't see that...
Mon, 4 Jul, 2016 at 12:03 PM
I've forgotten the password used to access the NETDUMA interface!
Please follow this guide for how to reset the router via the hardware. Once you have done this you can go back and change your password.
Mon, 4 Jul, 2016 at 12:07 PM
What is a router?
To use a metaphor, a router is like your mailman. It is his responsibility to make sure that all the packages you send reach the post office (your ISP)...
Mon, 4 Jul, 2016 at 12:09 PM
How can I remotely access my Netduma router?
If you're away from home it is still possible to access your Netduma router's interface. In settings > miscellaneous tick "Access control...
Thu, 5 Jan, 2017 at 7:33 PM
How to upgrade your R1 from a version lower than 1.03.6
If you attempt to upgrade your Netduma R1 from a version lower than 1.03.6, for example 1.03.3, there is a high probability you will completely break your r...
Wed, 10 Oct, 2018 at 6:48 PM