Technical

I'm lagging, help!
Lag is essentially delay on the Internet. With the Netduma you have all the tools needed to diagnose and reduce the 4 points of delay: ...
Fri, 8 Jul, 2016 at 2:19 PM
How do I open my NAT?
Firstly go to “Settings > Miscellaneous” and tick “Enable upnp Forwarding”. Then, disable your Geo-Filter and restart your console. F...
Fri, 8 Jul, 2016 at 2:20 PM
Why can't I use the controls on the router?
There is large variety of devices and web browsers. We try our best to make the Netduma usable through a large amount of them. However, if you have ...
Fri, 1 Jul, 2016 at 2:55 PM
Why is my connection speed lower?
You've just got the Netduma R1. You do a speed test and for some reason your speeds are a lot lower than usual, what's going on? Well,...
Fri, 1 Jul, 2016 at 3:04 PM
I unticked preserve settings when upgrading & can't access my router, help
Before we get started, we will refer to your modem or non-NETDUMA router as your 'hub' in this guide. Disconnect your NETDUMA router from...
Fri, 1 Jul, 2016 at 3:10 PM
How do I take a screenshot?
This page is a tutorial for taking screen-shots, and is featured here for those wishing to send bug reports or other images to the NETDUMA for...
Mon, 4 Jul, 2016 at 1:12 PM
Why can't I access the R1 interface?
There could be multiple reasons for being unable to connect to the NETDUMA interface. This article will go through the common causes and...
Fri, 8 Jul, 2016 at 2:36 PM
Why do I have insanely high pings?
One reason for having an unexplained high ping may be that the Ethernet cable in the back of the router is loose. Please make sure that t...
Fri, 8 Jul, 2016 at 2:39 PM
Why is my Xbox or Playstation ping test so high?
The console network test pings a server in the USA, meaning that the ping number is generated by the time it takes for the ping to reach the USA server...
Fri, 1 Jul, 2016 at 3:42 PM
The R1 keeps restarting itself.
This is most likely an overheating issue. Make sure its not on a surface that will make it overheat. If possible get surge protection.  Should yo...
Fri, 1 Jul, 2016 at 3:44 PM