1. Download the latest Original R1 Firmware here
  2. In the top right hand corner of the DumaOS interface click the Upgrade button ()
  3. Click ‘Select Upgrade File’ & navigate to where you downloaded the upgrade file and click open.
  4. Click ‘Upgrade’ and wait a few minutes 
  5. Then try to access the R1 interface by going to or http://R1. 
  6. If you have been waiting for over 3 minutes and the page has not reloaded, double check that your WiFi has not automatically connected you to a different network while you were waiting. If this has happened, reconnect back to the Netduma R1
  7. If it doesn’t load correctly then you will need to clear your web browsers cache (Ctrl + F5 on Windows)