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  1. I cannot see all my devices on the Network Snapshot

    1. Only online devices using bandwidth are show on the Network Snapshot

    2. If more than five devices are using bandwidth then only the top five devices consuming the most bandwidth are shown

  2. I do not recognise some of the categories or applications (e.g. what is QUIC?)

    1. DumaOS uses deep packet inspection to identify the type of traffic being used by each device. If you are not sure what a category or application is, use a web search on the category or application to learn more

  3. I have ‘Unknown’ or ‘Uncategorised’ appearing on my Category Breakdown

    1. DumaOS uses deep packet inspection to identify the type of traffic being used by each device but its preset list is not exhaustive and there are traffic types that DumaOS does not currently recognise. If you think you know what the bandwidth is being used for please share this with NETGEAR tech support so they can pass it onto the developers of DumaOS to help improve this feature