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FAQ
Technical
18
I'm lagging, help!
How do I open my NAT?
Why can't I use the controls on the router?
Why is my connection speed lower?
I unticked preserve settings when upgrading & can't access my router, help
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Order/Delivery
10
How long will it take to receive my router?
When will my router be dispatched?
Do you sell to my country?
How do I track my order?
Do I need to sign for my delivery once it arrives?
See all 10 articles
General/Product
9
What does the NETDUMA R1 do?
Who are NETDUMA?
Lag Support Instructions (to post on the forum)
Can I just buy the software instead of an entirely new router?
What do I need to use the VPN features?
See all 9 articles
Support
1
I've got a 1 on 1 booked with a staff member, what do I do?